Effective Date: May 2026
Welcome to Pendorra Wellness. Your privacy is important to us, and we are committed to protecting any personal information you share with us through our website and services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.
1. Information We Collect
We may collect the following information when you use our website or place an order:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Billing information
Order Information
- Products purchased
- Order history
- Payment details (processed securely through third-party payment providers)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Respond to customer inquiries
- Improve website performance and user experience
- Provide customer support
- Send order updates and delivery communication
- Improve our products and services
- Support marketing and analytics activities
3. Payment Information
Payments made through our website may be processed using secure third-party payment providers, including mobile payment services and card payment processors.
We do not store sensitive payment information directly on our servers.
4. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand website performance.
These tools may collect:
- Website interaction data
- Traffic information
- Device and browser information
We may use services such as:
- Google Analytics
- Meta Pixel
- Website performance tools
Cookies help us improve website functionality and optimize customer experience.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may only be shared with trusted service providers where necessary for:
- Payment processing
- Delivery fulfillment
- Website functionality
- Analytics and performance monitoring
6. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
However, no online system is completely secure, and users should also take appropriate precautions when using online services.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where applicable
- Opt out of certain communications
To make such requests, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party platforms they visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or legal requirements.
Any updates will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website contact page or official communication channels.
Disclaimer
The information provided on this website is intended for general informational and wellness purposes only. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Individuals should consult qualified healthcare professionals regarding personal dietary or health concerns.